FAQs
We’re committed to ensuring your experience is effortless. If you can’t find what you need, feel free to reach out—we’re here to assist you anytime!
Product
How long does each cloth last?
We recommend replacing your Argéniq Skin Cloth every 3 to 6 months, depending on use. Over time, the texture may soften, and the cloth may lose its exfoliating properties, especially with more frequent or vigorous use. For the best experience, refresh your cloth as needed to maintain its performance.
Is the cleansing cloth safe for kids and babies?
Our cloth is hypoallergenic, chemical-free, and gentle enough for kids, babies, and preteens.
Can I use the cloth with makeup remover or just water?
The cloth is designed to remove makeup with just water, but you can also pair it with your favourite cleanser/oil, for a deeper cleanse.
Does the cloth require washing after every use?
No need. The silver-infused fibers prevent bacteria buildup, so you can rinse it with a gentle hand soap like Dove (if you need to remove make up from the cloth) and launder after 2 or 3 uses.
Does the cloth exfoliate?
Yes, the Argéniq Skin Cloth gently exfoliates, supporting brighter, smoother skin and boosting collagen production.
Technology/Sustainability
How does the antibacterial silver work?
Our fabric is infused with silver ions that naturally eliminate 99.7% of bacteria. This keeps the cloth clean and prevents bacterial buildup that can irritate your skin. See Technology for more info.
What makes the cloth hypoallergenic?
Our cloth is free from harsh chemicals, solvents, and silicones, making it gentle on sensitive skin and safe for all ages. See Sustainabilty for more info.
Is the cloth sustainable?
Yes. The Argéniq Skin Cloth is fully recyclable, produced with no water pollution, and uses 23% less energy than traditional fabrics. Plus, it eliminates the need for disposable makeup wipes therefore reducing waste. See Sustainability for more info.
Shipping
Where do you ship?
We currently ship to the U.S. and Canada.
How soon will my order ship?
We process orders within 1–2 business days. You’ll receive a tracking number once your order is on its way.
What’s your return policy?
For hygienic reasons, all Argéniq Skin Cloths are final sale. However, if there’s an issue with your order, please contact us, and we’ll be happy to assist.